Frequently Asked Questions

• By providing a safe, accepting and confidential environment where you can openly discuss your concerns and feelings.
• By developing a trusting relationship with a trained licensed professional.
• By gaining a new perspective on the challenges you are facing and identifying new ways to address them.

You'll find yourself in our waiting area where you will be met by our receptionists. You can either schedule an appointment for a future time with a counselor, or, if it is an emergency, you can be seen on a walk-in basis as soon as a counselor is available. Counselors have their own private offices so that you may talk comfortably in person or virtually. On average, the first appointment lasts about fifty minutes, with you and your counselor deciding about any future appointments.

The counseling center relationship and what you share with your counselor is confidential. It is one of our professional obligations. This means that we cannot share any information about you without your written consent. The only legal exception to confidentiality is when there is clear and imminent danger to you or to others. In those circumstances the counselor must take reasonable action to ensure safety and survival.

"Test" is a misleading word that often holds negative connotations for students. The "tests" we use are not what you might typically find in your classes. Rather, they are general assessments of interests, aptitudes, abilities, levels of distress and personal/social adjustment. There aren't any grades. They're not even pass/fail! They are simply tools to help you better understand different aspects of yourself and to help us assess your needs more effectively.

Of course there are! But, if things just seem to be too much, don't hesitate to stop in and see us or just give us a call. We're here to help.

ULifeline not only helps with those hard to handle issues, but does so with the college student in mind.